Legal Documents

Zetbaz Privacy Policy

Zetbaz is fully transparent about every aspect of how your personal information is collected, stored, and used. This Privacy Policy tells you what data we hold, why we hold it, and how it is kept secure.

Last Updated: January 2026
SSL
Encryption Protection
100%
Data Privacy
0
Sale to Third Parties
24/7
Data Security Monitoring
GDPR Compliant Encrypted Storage No Third-Party Sharing

How We Protect Your Information

Zetbaz's Privacy Policy is built on 6 core principles. Each principle ensures that your data is always kept safe and secure.

End-to-End Encryption

Every transaction and piece of personal information on Zetbaz is encrypted using SSL/TLS technology. No third party can access your data.

Secure Data Storage

Your information is stored on secure servers that are regularly audited and monitored. Unauthorized access is completely prevented.

Personal Control

You can view, edit, or request deletion of your stored data at any time. You have full control over your information.

No Third-Party Sharing

Zetbaz never sells or shares your personal information with any third-party advertisers or commercial entities.

Cookie Transparency

Zetbaz only uses cookies that are essential for improving our service. You can manage your cookie preferences through your browser settings at any time.

Regular Audits

Our security team continuously monitors our systems. Any potential risk is identified and addressed immediately.


1Introduction

Zetbaz is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains in detail how Zetbaz collects, handles, and protects your personal information.

By using the Zetbaz website or app, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform. If you have any questions, feel free to reach out to our support team at any time.

This Privacy Policy is part of Zetbaz's Terms & Conditions an integral part. Reading both documents together will give you a complete picture of our services.

Please Note: Zetbaz is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

2What Information We Collect

Zetbaz collects certain information to provide you with the best possible experience. This data comes from two main sources — what you provide directly, and what is collected automatically as you use the platform.

Information Provided Directly

Type of Data When It Is Collected Why It Is Needed
Name & Date of Birth At the Time of Registration To Verify Identity & Confirm Age
Mobile Number During Registration & Login Account Verification & Security
Email address At the Time of Registration To Send Communications & Notifications
Payment Information Deposits & Withdrawals Transaction Processing
National ID Card During KYC verification Identity Verification & Fraud Prevention

Automatically Collected Information

  • IP address and device information (operating system, browser version)
  • Time Spent on the Platform & Pages Visited
  • Game history and betting patterns
  • Login Time & Location Data (for security purposes only)
  • Cookies & Session Data

Please Note: Zetbaz never stores your password in plain text. Passwords are always stored as encrypted hashes.

3Use of Data

Zetbaz uses your information only for specific, legitimate purposes. We never use your data for anything beyond those purposes without your consent.

Zetbaz is constantly working to improve your gaming experience. To do this, we analyze your preferences and usage patterns — entirely anonymously.

Primary Use Cases

  1. Account creation, management, and verification
  2. Deposit & Withdrawal Processing
  3. Fraud Detection & Prevention
  4. Customer Support & Issue Resolution
  5. Ensuring Platform Functionality & Security
  6. Fulfilling legal and regulatory obligations
  7. Personalized promotions & bonus offers (with your consent)

Our Commitment: Your information is never shared with advertising networks. If you no longer wish to receive promotional messages from Zetbaz, you can opt out at any time.

4Data Retention & Duration

Zetbaz retains your information only for as long as necessary. Once it is no longer needed, or upon your request, your data is securely deleted.

Retention Period

  • Active Account Information: For as long as the account remains active.
  • Transaction Records: Up to 5 years as required by legal obligations.
  • KYC Documents: For as long as necessary following verification.
  • Log Data: Up to 1 year for security review purposes.
  • Closed Account Data: Up to 3 years after closure (for fraud prevention purposes).

Storage Location

All Zetbaz data is stored on secure cloud servers that undergo regular security audits and use the latest encryption technology.

5Data Sharing Policy

Zetbaz does not sell your personal information to third parties. In limited circumstances, sharing may be necessary — always in your best interest and for your protection.

What We Never Do: Selling data to advertisers, transferring data to unauthorized third parties, or using data for commercial gain.

Limited Sharing Scope

  • Payment Processors: Minimal required information shared with bKash, Nagad, and Rocket to complete transactions.
  • Law Enforcement: Where required by a valid court order or legal obligation.
  • Fraud Prevention Services: With security partners for account protection.
  • Responsible Gaming Organizations: Anonymized data where necessary to support responsible gaming.

In all of the above cases, only the minimum necessary information is shared, and strictly under confidentiality agreements.

6Cookie Policy

Cookies are small text files stored in your browser or on your device. Zetbaz uses cookies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

Cookie Types Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Cleared at End of Session
Functional Cookies Remembering language preferences & settings 30 Days
Analytics Cookies Analysis of Page Visits & Usage Patterns 90 Days
Security Cookies Fraud Detection & Account Protection 7 Days

Cookie Management

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain Zetbaz features.

Tips: You can manage cookies in Chrome by going to Settings → Privacy and Security → Cookies.

7Security Measures

Zetbaz follows industry-leading security standards to protect your information. Our security framework operates across multiple layers, so your data remains safe even if one layer is compromised.

Technical Safeguards

  • SSL/TLS Encryption: All data transfers take place over encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security during login.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Penetration Testing: Regular security audits to identify and address vulnerabilities.
  • Real-Time Monitoring: 24/7 system monitoring and suspicious activity detection.

Response to Data Breaches

In the event of a data breach, Zetbaz will notify affected users within 72 hours. We will take immediate steps to limit the damage and prevent recurrence.

Your Role: Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.

8Your Rights

As a Zetbaz user, you have certain fundamental rights that we always respect. Below is a full overview of those rights.

Right to Access Your Data

You can request to see what personal information Zetbaz holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Data Portability

You can request a copy of your data in a standard, portable format.

Right to Restrict Processing

You may object to the processing of your data in certain circumstances.

Marketing Opt-Out

You can opt out of promotional messages or notifications at any time.

To exercise any of these rights, contact the Zetbaz support team. We will respond to your request within 30 days.

9Minor Protection

Zetbaz is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process any data from minors.

If we become aware that we hold personal data belonging to a minor, we will immediately delete that data and close the associated account. We may request government-issued ID to verify age when necessary.

If you believe a minor is using Zetbaz, please notify our support team immediately.

Responsible Gaming Age Verification Process Child Protection Commitment

10Policy Changes

Zetbaz may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and, where necessary, notify you via your registered mobile number.

The date of the most recent update is always shown at the top of this policy. Continued use of Zetbaz after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact our support team. We are available 24/7 and ready to help.

Transparent Policy Secure Platform 24/7 Support Regular Updates

Get Started Now

Now that you know our Privacy Policy, it's time to start playing

Your data is completely safe at Zetbaz. Register now and claim your welcome bonus. Welcome to Bangladesh's most trusted gaming platform.

Encrypted Protection Welcome Bonus 100% Secure 24/7 Support
বাংলা